For Raters (15)
How can I add my patient profile?
How can I update my patient profile?
How can I delete my patient profile from your site?
This function available only for registered patients. You can do it in the patient account -> Settings -> Account settings
How can I remove rating/review for patients?
You cannot remove rating/review. Any user may flag a review for moderation by the Site team by clicking the “flag” icon next to the review. See punct 2.1 of the Terms of use for patients
How soon are my ratings posted?
Immediately; however, sometimes our webpages are cached for a couple minutes, so you may need to wait a minute or two to see your rating show up.
I want to edit a rating I wrote. How do I do this?
If you created an account (accounts are not required for rating, so you may not have created one), login to it.
1. If you were logged into your account when you submitted the rating, you can edit your star rating in your profile only if provider sent you suggest to modify ratings and comment.
2. If you are added comment and ratings as not logged or not registered customer (case only for valid/exist email, when you added ratings and comment), then provider can send link with suggest to modify ratings and comment and you can modify ratings and comment as not logged or not registered customer
My comments were removed. What comments are considered cause for removal?
Comments should be about your personal outcome and/or customer-service related issues. New ratings are reviewed, and we reserve the right to remove comments or an entire rating. See punct 2.2 of the Terms of use for patients
Who can rate Doctors?
As not registered customers and registered customers can rate Doctors. Please only rate doctors for whom you have first-hand knowledge. Also, please only rate your doctor ONCE. Rating more than once may result in ALL your ratings being removed.
Why isn't my doctor listed?
It is most likely that no one has added him/her yet. Doctorhelps relies on our visitors to add their own doctors and ratings/reviews. You can add a doctor at any time.
Who are you? Are you doctors?
Find out all about Doctorhelps at the About Us page
Does your site list only medical doctors?
Doctorhelps not only lists medical doctors but also includes ratings and reviews for dentists, naturopaths, chiropractors, psychologists, midwives, acupuncturists, nurse practitioners and many others. See All Medical Specialties.
What is the purpose of this site?
Doctorhelps provides resources, reviews and ratings on doctors and health care facilities, allowing users to browse, rate and locate specialists in their area and get informed through other patient’s experiences and testimonials.
How does the ratings system work?
All categories are based on a 5 point rating system, with 5 stars being the best and 1 star being the poorest. The Overall Quality rating is the average of the category ratings. To rate a doctor or a facility you can search by name, city or country with the ‘Find a Doctor’ or ‘Find a Hospital’ search feature. If your doctor is already listed, just click their name in order to see their ratings and rate them.
I created an account but have forgotten my password, how do I retrieve it?
What is your privacy policy?
For Doctors (10)
I am a doctor and some of my ratings/review were deleted. Why?
How can I remove rating/review for doctors?
You cannot remove rating/review. Any user may flag a review for moderation by the Site team by clicking the “flag” icon next to the review. See punct 2.1 of the Terms of use for doctors
Only if you selected PRO PLAN you have rights to disable/enable ratings/reviews and also you can send suggestion to customer to modify ratings/reviews and response to review!
I disagree with rating/review. What can I do?
Any user may flag a review for moderation by the Site team by clicking the “flag” icon next to the review. See punct 2.1 of the Terms of use for doctors
Only if you selected PRO PLAN you have rights to disable/enable ratings/reviews and also you can send suggestion to customer to modify ratings/reviews and response to review!
How can I delete my doctor profile from your site?
This function available only for registered and verify your account doctors. Only as your confirm that you owner of doctor account, you can delete profile from site. You can do it in the doctor account -> Settings -> Account settings
How can I add my doctor profile?
How can I update my doctor profile?
There's an error in my listing; how can I correct it?
Doctors can claim and edit profiles by clicking on the “Add/Update Doctor Profile” button located at the top of page. Doctors who claims their profiles may correct or update the business information about themselves and their practice that appears in the profile. More info punct 1.2 Terms of use for doctors
How can I contact you?
How can I advertise on Doctorhelps?
For more information visit this page Advertise
I am a doctor and I created an account but have forgotten my password, how do I retrieve it?