Dr. Monica L Haynes, MD works in Shreveport, Louisiana is a specialist in Pediatrics and graduated Louisiana State University School Of Medicine In Shreveport in 1997. Dr. Haynes is affiliated with CHRISTUS Schumpert Health System, Willis Knighton Bossier Health Center, Willis Knighton Medical Center and practicing for 26 years
I am a first time mother and I spent a lot of time looking for the doctor whom I would trust to care for my son. I have ...to say that I was looking for a female who had her own children; I thought that a woman would be more empathetic and provide more genuine care and understanding. I DID NOT find that here. At an appointment you may be brought back to be weighed and measured by the nurse in a somewhat timely fashion, but waiting for Dr. haynes to come in usually takes at least 15+ minutes. When she finally does come in to see the baby it is like she is competing in a doctoring marathon. She checks the baby so fast that it is hard to focus on asking her the questions that I had prepared to ask. There is no relaxed developmental talk, or even an explanation about feedings and such. When leaving her appointments every single time I have gotten into my car feeling like I did not leave as confidently as I should have. I have not felt secure in my son's health status and absolutely have not felt like there was a genuine personal care shown to us by Dr. Haynes.
The icing on the cake: I had an appointment today at 9am. because my 5 month old son was sick. I live about 30 minites away from the office (could have easily found a Dr. who was closer but was trying to give Dr. haynes the benefit of the doubt... maybe she had just been super behind and busy on previous dates... there had to be a reason that I had initially chosen her). I got caught behind a wreck at 8:40am on our way there and called the office to let them know that I may be 5 minutes late. They said no problem as long as I made it by 9:30am. I arrived, signed in and sat down. My son's name was called to the receptionist window so I carried him over, figuring there was some insurance question or something. The receptionist proceeded to reprimand me loudly in front fo the entire room full of waiting patiets, and their parents. She told me that Dr. Haynes has a late policy and that she has agreed to see me this one time but if I am ever late again she will not be able to see me. Needless to say, I was humiliated and infuriated. Had my son not needed to be checked out today, I would have asked for the medical records right then and left. Everyone in the room heard her and two women asked me what doctor I was there to see when I sat down... they said they wanted to make a mental note to make sure they would never let anyone become a patient of hers.
Treating a patient who is PAYING to be there to see her, and who was barely late like they are a school student in need of some sort of punishment is UNACCEPTABLE and UNPROFESSIONAL.
Your first few visits may be acceptable with this doctor... but I will never go back to see Dr. Haynes; I will also try to make sure no one I know ever does either. more details
CHRISTUS Schumpert Health System is a non-profit hospital located in Shreveport, LA. Procedures/Diagnosis costs are at the state average in 13 of 13 procedures. Length of Stay is at the state average in 11 of 13 procedures.
Willis Knighton Bossier Health Center is a hospital located in Bossier City, LA. Procedures/Diagnosis costs are at the state average in 9 of 9 procedures. Length of Stay is shorter than the state average in 2 of 9 procedures.
Willis Knighton Medical Center is a hospital located in Shreveport, LA. Procedures/Diagnosis costs are above the state average in 3 of 14 procedures. Length of Stay is at the state average in 14 of 14 procedures.